Support

Library staff are happy to help you with using our facilities, collections and services. Every library has staffed information desks where you can ask for help in person. Alternatively you can use the Who To Contact listings to get help by email or telephone.

Guidance online

To support independent we have produced a series of vodcasts and audiopods (podcasts) that you can watch and listen to anytime.

Vodcasts

Library VodCasts are demonstrations on how to access electronic resources and find materials using library search tools such as the catalogue and electronic databases. They are video-style recordings or screencasts, so you see a step-by-step guide on your computer monitor, accompanied by a spoken commentary or text box.

Podcasts

Library AudioPODS are audio recordings (podcasts) about some of our services and resources which you can download to your computer, iPad, iPod/mp3 player or mobile phone. Accompanying each AudioPod is a transcript for you to download and print off.

Help and advice

Do you have a quick question? Why don't you contact our Ask a Librarian instant messaging service? It's open from 9am to 5pm weekdays during term-time.

There are many other ways of finding out about our facilities and services. See our Help and Support page for details of how you can obtain help.