Support

Software

Service Desk

Contact the Service Desk for help with University provided software or applications such as Microsoft 365 (eg Word, PowerPoint, Excel), Student Email, and web browsers.

Workbooks

Teach yourself using our online resources.

Fact sheets and user guides

We also publish a range of fact sheets and user guides to support your use of University IT facilities and software in Toolkit.

Personal laptop support

While we are happy to help you connect your laptop to the University’s wireless network and offer advice on using Windows Update, we are unable to provide hardware support, including repairs of any kind. See our advice on personal laptop support.