A-Z of IT Services

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Skip the A to Z links

A

• Account, Staff
• Accounts, Student
• Accounts, Additional
• Application Software Hosting

B

• Backup and Restoration

C

• Classrooms, PC
• Conference Calls - see Desktop Collaboration, Video Conferencing
• Corporate Web Hosting

D

• DaSH (Safe Haven)
• Data Collection
• Data Capture - REDCap
• Data Management, Research
• Data Storage
• Database Hosting (MySQL)
• Desktop Collaboration (MS Teams)
• Digital Asset Manager (DAM) - media database and storage
• Digital Research
• Disability Provisions Database
• Disabled Students, support for

E

• e-assessment
• Email, Staff
• Email, Student
• Email, Mailing Lists
• Expertise and Consultancy (Research)

G

• Guest Accounts - see Accounts, Additional

H

• Hardware, Staff Desktop
• Hardware Provisioning
• HPC (High Performance Computing)

I

• Image Bank - see Digital Asset Manager
• IT Training

L

• Lecture Capture - Panopto
• Lecture Theatre Systems and Support
• Library - Management Systems (Aleph, CALM, MetaLib, Primo)
• Library - Research Archive (AURA)

M

• Mailing Lists
• Managing Data
• Media Services
• Medical Illustration
• MS Teams - Desktop collaboration
• MyAberdeen
• MyMBChB, MyBDS, MyPA, MyMedSci - see VLEs
• MyTimetable - Student

N

• News

O

• Office Moves

P

• Panopto - Lecture Capture
• PC Classrooms
• Printing, Copying, Scanning

Q

• Quality, Safety and Risk Management System

R

• Relationship Management - see Strategic Support
• Remote Access
• Research Archive (AURA)
• Research Applications and Data Management

S

• Safe Haven
• Safepod
• Scientific Instrument Support
• Service Desk Support
• SharePoint
• Software Download Service
• Software Hosting
• Software Provisioning
• Speedwell e-assessment: Multiple Choice Questionnaires
• Staff Accounts
• Staff Desktop, Hardware
• Staff Email
• Strategic Support - Relationship Management
• Student Accounts
• Student Email
• Student Hub
• Support for Disabled Students
• Snap Surveys

T

• Telephony - Fixed and Mobile, voicemail
• Third Party Organisations, IT Support for
• Trusted Research Environments

U

• User Web Hosting

V

• Video Conferencing
• Visitor Accounts
• VLEs - MyAberdeen and MyMBChB, MyBDS, MyPA, MyMedSci

W

• Web Publishing
• Web Streaming (Panopto)
• Wired Network
• Wireless Network