Natalie Paterson joined the Health Services Research Unit in February 2012 as a Receptionist/Clerical Assistant. Her current roles include general office duties, responsibilities in the reception area i.e. stationery orders and mail, she also helps with data entry on the PIPP STUDY. Before joining the Unit, Natalie worked as a buyers assistant for 3 years where she got a level 3 SVQ in business and administration, she then went on to study health and beauty which she also obtained SVQ Certificates for. Her previous position was working as a receptionist for 2 years in the hotel industry.