Responding to Student Feedback
The Department places great importance on interaction with and feedback from its students. To facilitate this, each course has a meeting of all students registered for a course (the Class Meeting). At Levels 1 and 2, each tutorial group elects a tutorial representative and these meet with all teaching staff for that level at the Level Meeting which takes place each half session. At Levels 3 and 4, the Class Meeting elects two representatives and these attend the Level Meeting for their respective levels. Minutes are kept of the Level Meetings and these are posted on Level notice boards in the Department. Each Level Meeting elects two representatives to serve on the Staff-Student Liaison Committee (SSLC) which also comprises members of staff with responsibility for teaching. The SSLC meets at least once each half session and its minutes are also posted in the Department. In addition, each course participates in the Student Course Evaluation Form (SCEF) exercise. SCEF forms are distributed to students and returned by students to the Departmental office and then sent to the central administration for tabulation. As part of the SCEF exercise, course co-ordinators provide a report of the tabulated results and then an overall report is prepared for the Academic Standards Committee (Undergraduate).
The University aims to provide a welcoming and supportive environment for its undergraduate students. However, occasionally students will encounter problems and difficulties. Complaints should be addressed in the first instance to the person who is in charge of the University activity concerned, e.g. the Head of the relevant School about academic matters; the Head of the relevant administrative section about the service that you receive; a Warden about residential matters. Your Adviser of Studies or the Students’ Association will assist you if you are unsure how to pursue a complaint.
Within the School, these are the relevant people to approach with a problem:
- Your course co-ordinator
- Levels 1 and 2: Dr Andrew Mackillop
- Level 3: Dr Christoph Dartmann
- Level 4: Dr Marjory Harper
- Director of Teaching: Dr Aly Macdonald
- Head of the School of Divinity, History & Philosophy: Dr Phil Zeigler