Special Collections has moved to the new University Library
Contact
The Wolfson Reading Room
Special Collections Centre
University Library
Bedford Road
Aberdeen
AB24 3AA
Tel: 01224 27 2598
Fax: 01224 27 3891
Email: speclib@abdn.ac.uk
Opening hours
Monday to Friday 9am-5pm (9.30am to 5.00pm on the first Monday of every month).
Location
The Special Collections Centre is located on the lower ground floor of the University Library, please see the campus map.
Comments and Complaints
Making a comment about our services
Special Libraries & Archives is committed to providing the highest possible standard of service both online and in person and welcomes all comments to ensure that service continues to improve.
If you would like to provide feedback on our service, there are comment forms available in our Reading Room, in our building foyer and available on-line. You can alternatively contact us at the above address.
Making a formal complaint
If you wish to make a formal complaint about our services when visiting, please speak to a member of staff, who will try to resolve the matter directly, or will put you in touch with a staff member who can help. If the matter is still unresolved you may wish to make a written complaint, addressing your letter to the Head of Special Libraries & Archives.
Our complaints procedure
The Head of Special Libraries and Archives will be responsible for answering the complaint after consulting with colleagues and the University Librarian.
Complaints response review
If you are not satisfied with our response you can ask for your complaint and our response to be reviewed by the University Secretary.
Special Collections Centre · University Library · Bedford Road · Aberdeen · AB24 3AA · Tel:
+44(0)1224 272598 · Email: speclib@abdn.ac.uk
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