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Maintenance

Fault Reporting and Work Requests

The Section operates a telephone help desk service for departments and members of staff to report faults/request work within or around any University building. It is important that faults are dealt with as soon as possible. Please do not leave it for others to report.

The telephone number dedicated to this service is (27)3333. Outwith 9am - 5pm weekdays a voicemail system will operate.

For non-emergencies a report can be filled out online here.

On calling the service desk, members of staff will be asked to give their contact details, the building, location and a brief description of the work. They will, in return, be quoted a unique reference number for their report. Should they then wish to check the status of their report, they may call the service desk again and quote the reference number.

For Emergencies outwith 9am - 5pm weekdays please call (27)3939/3327.