SWHMR 2: How is patient-centred care affected by giving women the opportunity to write in hand-held healthcare notes? A qualitative investigation.
Funding: CSO project (CZH/4/527)
Investigators:Entwistle V (PI)1, Tucker J (Local PI)2, van Teijlingen E3, Humphrey T2, Whitford H1.
Summary
Patient-centred care – by which we mean care that is respectful of and responsive to the perspectives, values and preferences of individual service users - is a key feature of good quality health care, but one that health services often struggle to deliver consistently. Innovations such as the opportunity that the new Scottish Woman Held Maternity Record (SWHMR) offers to women to write in (co-construct) their maternity care notes have potential to promote patient-centred care, but it is unclear whether and in what circumstances they do so in practice. This exploratory and longitudinal qualitative study will investigate these issues by interviewing diverse samples of 20 women and 12 staff in NHS Grampian and Tayside (Nov 2009- Sept 2010). We will also explore their views and experiences relating to the co-construction of maternity care notes, and about their views and experiences relating to key aspects of patient-centred care. Analyses will identify contextual factors that moderate the ways in which co-constructed records affect patient-centred care.
1University of Dundee
2Dugald Baird Centre, University of Aberdeen
3Bournemouth University