Help and Support
Service Desk - first line support
The Service Desk is your first point of contact for IT support at the University. Email us at email@example.com, phone us on 273636, or drop in:
Edward Wright (G83), Old Aberdeen
- Mon, Tues, Thurs and Fri from 09:00-17:00, and Wed 10:30-17:00.
Polwarth (1:122), Foresterhill
- Mon-Wed and Fri 09:00-17:00, and Thurs 09:00-16:00
Library (Information Centre)
- Mon, Tues, Thurs and Fri from 10:00-16:00, and 13:00-16:0
- Find out more! www.abdn.ac.uk/servicedesk
Out of hours
The Out-of-hours (OOH) helpline operates from 17:00 to 08:00 weekdays and provides 24 hour cover over weekends and public holidays. During these times, any call you make to our Service Desk number is automatically transferred to the OOH Helpline.