Mobile devices

Corporate Mobile devices | Privately owned Mobile devices

Corporate Mobile devices

Corporate mobile devices and services must be purchased through IT Services 1.

Services include:

  • Connection to the mobile provider’s network, currently Orange.
  • Supply of devices. The following devices are available as part of our Orange corporate contract. Please note that prices are exclusive of VAT:
  • Configuration of University supplied devices to connect to the University wireless network and for email, calendaring and contacts access via Microsoft Exchange - see our fact sheets web pagefor details.
  • Arranging for device repairs, upgrades and replacements
  • Managing billing, ensuring call charges are attributed to the appropriate ledger code

Devices are purchased on contract for a period of 24 months.

Mobile device Request Form

To request a mobile device, please download and complete a request form [PDF] and return it to Lynne Kirton, IT Services, Edward Wright Building.

User Guides

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Privately owned mobile devices

The University will not reimburse you for hiring, leasing or purchasing such equipment of your own.

Costs for occasional ‘work’ calls (but not line rental or equipment costs) made on personal mobile devices may be claimed back on expenses (these must be supported by an itemised bill, with the relevant calls highlighted); however, overuse of this facility will be deemed as a deliberate attempt to circumvent the above requirements. See the Mobile Telephones Section of the University Expenses and Benefits Policy [PDF].

Privately owned devices and MS Exchange

You can use privately owned iPhones, Androids, and Windows Mobiles to connect to Microsoft Exchange for Outlook email, calendaring and contacts. See our fact sheets for guidance on configuring your device.

Blackberry

We do not currently support Blackberries - beyond our usual best efforts policy - as they do not interface directly with the Exchange server. This means that it is not possible to offer the same level of service (e.g. push email, calendaring etc.) as with devices such as Windows mobiles, iPhones and Androids.

It may be possible to interface the device with the user’s PC so that they can update their calendar and contacts via a USB cable, and to obtain email via the web interface or a secure IMAP link. If neither of these options work, we can set up mail forwarding to an external account readable via the device. Please note: We can only offer this additional service at our discretion, and timescale to complete will depend on competing priorities within scope of roles and responsibilities.

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1 University financial regulations require that all purchases, over a certain amount, must go through a formal tender process. This applies not only to single purchases by individual departments, but to multiple purchases of similar items spread over the year by all University departments.

Purchasing Services and IT Services ensure that the selection of a mobile supplier for the University is carried out in accordance with purchasing regulations. Once a selection has been made, IT Services manages all subsequent interaction with the supplier, including purchases of mobile devices and call payments.