Service Desk

• Phone and out-of-hours helpline: 01224 27-3636
• Email: servicedesk@abdn.ac.uk  

The Service Desk is your first point of contact for support of, and assistance with, University of Aberdeen IT services, software or hardware.

The service is available to University of Aberdeen staff (including temporary/honorary staff, and research postgraduates) and students with a valid HR or student record. We are also able to provide some services to visitors.

For detailed information about the Service Desk, including locations for drop-in support, please see our dedicated Service Desk web pages.

For a full listing of standard Service Desk requests and additional services, please see the IT Service Catalogue.