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Frequently asked questions

Listed below are some of the issues commonly brought to the attention of the Service Desk.

  1. Wireless support
  2. Personal laptop support
  3. Remote Access - working off campus: students | staff
  4. IE Launcher fails to create Preferences file in PC classrooms
  5. Pop-up Blockers - how to turn them off!
  6. Find your MAC address (PC only)
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Edward Wright Building · Dunbar Street · Aberdeen AB24 3QY · tel: +44 (0)1224 273636 · fax: +44 (0)1224 273282 · email: servicedesk@abdn.ac.uk