Relationship Management - List of Standard Requests
- Request to support delivery of University/College strategic aims and objectives
- Request to attend various forums and provide updates on IT Services related activities
- Request to clarify, update, or review IT service offering
- Request to present on/promote IT Services
- Request to scope IT business requirements for customer led change
- Request to manage customer/IT Services interactions where issues or concerns have been raised and not resolved through the Service Desk and Service Desk management
There are four members of the Relationship Management team, who are responsible for the following:
| Name | Responsibility | Tel | |
|
Dean Phillips |
University central administrative functions | d.phillips@abdn.ac.uk | 3666 |
| Alison Povall | CLSM | a.povall@abdn.ac.uk | F59094 |
| Gail Smillie | CASS | gail.smillie@abdn.ac.uk | 3778 |
| Russell Moffatt | CoPS | r.moffatt@abdn.ac.uk | 2685 |
