Contact us
In most cases, you contact us for one of two reasons - to request information and/or advice about a current service, or to request a new or significantly modified service.
- If your request is about a current service, e.g. a fault or minor modification, or is a standard service request, e.g. access to a system, please contact our Service Desk on ext. 3636 or email: servicedesk@abdn.ac.uk
- If your request is about a new or significantly modified application, database, website, or element of technical infrastructure, please contact either the relevant IT Division or your IT Relationship Manager.
If a request is not progressing to your satisfaction, please contact either your IT Relationship Manager or Brian Henderson, Head of Service Management.
For further details of the services provided by each Division, see our Divisional Structure page.
General Enquiries
Main OfficeIT Services |
Service DeskIT Services |
Senior Management
| Director | Irene Bews | ext. 3368 | i.a.bews@abdn.ac.uk |
| Applications Management | Mark Lewis | ext. 3361 | m.lewis@abdn.ac.uk |
| Infrastructure Management | Brian Robertson | ext. 3356 | b.robertson@abdn.ac.uk |
| Relationship Management | Dean Phillips | ext. 3666 | d.phillips@abdn.ac.uk |
| Service Management | Brian Henderson | ext. 3355 | b.henderson@abdn.ac.uk |
Staff contacts
For contact details of individual members of staff, please see our Staff List.
