Remote Service Futures

Remote Service Futures (RSF) was a two year project (2008-2010) to identify ways of involving community members in designing their own future health and social care services with service providers. RSF aimed to recommend good practice for bringing together community members and the public services in an anticipatory process for designing suitable future services.

RSF seeks to encourage service providers and communities to work together on an ongoing basis to design services, and to avoid 'crisis' situations in service provision for example, having to react (without due consideration) when a key local health professional retires or leaves. Remote Services Futures is about anticipatory service design.

• Remote Service Futures Final Report (PDF)
• Remote Service Futures Toolkit

RSF was funded through the Knowledge Transfer Partnership Scheme, with additional funding from UHI Millennium Institute, Highlands and Islands Enterprise (HIE), the NHS Remote and Rural Implementation Group (RRIG) and NHS Highland.

We are happy to discuss RSF further.

We also run short courses on service provider and community engagement in service co-design and co-production.

We offer consultancy in working with service providers and communities on co-design and co-production; by, for example, acting as an intermediary or facilitating discussion and events.

For any of the above, contact: amy.nimegeer@uhi.ac.uk